Performs specialized health information activities to organize, maintain, and use electronic patient health records within Duke Health's Patient Revenue Management Organization.
This role supports health record documentation and completion, medical records distribution, deficiency management, and document management. Responsibilities include HIPAA-compliant screening of incoming requests for protected health information, supporting release of information workflows, maintaining the integrity of the Clinical Data Repository, and assisting providers with record deficiencies.
The position requires strong customer service, analytical, and problem-solving skills, along with the ability to work with electronic health record systems and related applications such as Maestro Care, Solarity, and Hyland OnBase.
Education
- High school diploma or GED required
Experience
- 2 years of experience in Health Information Management, Document Management, or a healthcare-related field required
- Associate's or bachelor's degree in Healthcare, Business, IT, or a related field may substitute for 2 years of experience
- Associate degree in HIT preferred
Skills and abilities
- Strong organizational and investigative/analytical skills
- Detail-oriented with strong follow-through
- Excellent verbal and written communication skills
- Ability to meet deadlines and work independently
- Ability to multi-task with a high degree of accuracy and recall
- Ability to maintain confidentiality
- Ability to train and interact with physicians
- Ability to work calmly and efficiently in high-pressure situations
Location
Durham, North Carolina, US
Employment Type
Full-time
Experience Level
Intermediate Level
Remote work allowed
No
Posted
3 weeks ago