Records Fulfillment Specialist

Essential Functions

• Generate and prepare medical records upon request.
• Maintain strict confidentiality of client information and comply with HIPAA regulations.
• Manage protected health information and medical records using computer systems, patient data, classification systems, and medical terminology.
• Verify completeness, accuracy, and proper entry of medical records.
• Prepare and assemble materials, files, and packets within established timelines.
• Travel to office locations as needed to obtain notarized records and documentation, and mail records as required.
• Prepare copies of records when presented with properly completed medical release forms.
• Pull and route records to appropriate personnel, departments, or outside agencies according to policy and regulatory guidelines.
• Organize and maintain department filing systems.
• Maintain chart control, access, and storage in accordance with policies and regulations.
• Assemble and maintain client and department records according to regulatory guidelines.
• Ensure files contain complete documentation and signatures.
• Track patient paperwork, forms, and other documents as needed.
• Assist with internal and external compliance audits.
• Provide backup support to other administrative staff.

Education and Experience

• High School Diploma or GED required.
• Associate degree in a related field and RHIT credential preferred.
• Bachelor’s degree in a related field and RHIA credential preferred.

Qualifications

• Strong interpersonal and communication skills.
• Ability to exercise discretion and sound professional judgment.
• Strong organizational skills and attention to detail.
• Ability to manage multiple priorities and work independently.
• Effective documentation skills.
• Computer literacy, including Windows applications, Microsoft Office Suite, and electronic health records.
• Valid Ohio driver’s license, safe driving record, and valid insurance.
• Ability to complete pre-employment screenings, including background check, drug screen, physical exam, and TB test.

• Competitive medical benefits, including a low-cost monthly option for employee or employee + children
• Free CEU trainings
• 10 paid holidays, with three exchangeable
• Flexible work schedules to support work/life balance
• Flexible work opportunities across career paths and locations
• 401(k) with employer match option
• Employment Assistance Program (EAP)
• Mileage reimbursement
• Free licensure supervision
• Recognition and rewards