The Release of Information Specialist II (ROIS II) initiates the medical record release process by inputting data into Verisma software. This role works quickly and carefully to ensure documentation is processed accurately and efficiently. The position may be based at a Verisma facility, at a client site, or in some cases may be performed remotely. The primary supervisor is the Manager of Operations, Release of Information.
Duties & Responsibilities
- Process medical ROI requests in a timely and efficient manner
- Process requests using Verisma software applications
- Support the resolution of HIPAA-related release issues
- Organize records and documents to complete the ROI process
- Read and interpret medical records, forms, and authorizations
- Provide exemplary customer service in person, on the phone, and via email depending on location requirements
- Interact with customers and co-workers in a professional and friendly manner
- Use reference materials provided by Verisma to maintain compliance and confidentiality
- Attend training sessions as required
- Live by and promote Verisma company values
- Perform other related duties as assigned to support department and company operations
Requirements & Qualifications
Minimum Qualifications
- High school diploma or equivalent; some college preferred
- RHIT certification preferred
- 2+ years of medical record experience
- 2+ years of clerical or office work experience
- Experience using general office equipment, including desktop computers, scanners, and Microsoft Office Suite
- Healthcare setting experience preferred
- Knowledge of HIPAA and state regulations related to the release of protected health information preferred
- Ability to work independently
- Detail-oriented
Location
Pennsylvania, US
Employment Type
Full-time
Experience Level
Associate
Remote work allowed
Yes
Posted
1 month ago