The Release of Information Specialist I (ROIS I) initiates the medical record release process by inputting data into Verisma software. This role works quickly and carefully to ensure documentation is processed accurately and efficiently.
This position may be based out of a Verisma facility, at a client site, or in some instances may be done remotely. The primary supervisor is the Manager of Operations, Release of Information.
Duties & Responsibilities
- Process medical ROI requests in a timely and efficient manner
- Process requests utilizing Verisma software applications
- Support the resolution of HIPAA-related release issues
- Organize records and documents to complete the ROI process
- Read and interpret medical records, forms, and authorizations
- Provide exemplary customer service in person, on the phone, and via email depending on location requirements
- Interact with customers and co-workers in a professional and friendly manner
- Utilize reference material provided by Verisma to ensure compliance and confidentiality is maintained
- Attend training sessions as required
- Live by and promote Verisma company values
- Perform other related duties as assigned to ensure effective operation of the department and the company
Requirements & Qualifications
Minimum Qualifications
- High school diploma or equivalent; some college preferred
- RHIT certification preferred
- 2+ years of medical record experience
- 2+ years of experience completing clerical or office work
- Experience using general office equipment including desktop computer, scanner, and Microsoft Office Suite
- Experience in a healthcare setting preferred
- Knowledge of HIPAA and state regulations related to the release of Protected Health Information preferred
- Ability to work independently
- Detail oriented
Location
Pennsylvania, US
Employment Type
Full-time
Experience Level
Associate
Remote work allowed
Yes
Posted
1 month ago