The Release of Information Specialist (ROIS) initiates the medical record release process by inputting data into Verisma software. This role works quickly and carefully to ensure documentation is processed accurately and efficiently. The position is based at a Verisma client site in Marquette, MI.
The primary supervisor is the Manager of Operations, Release of Information.
Duties & Responsibilities
- Process medical ROI requests in a timely and efficient manner
- Process requests utilizing Verisma software applications
- Support the resolution of HIPAA-related release issues
- Organize records and documents to complete the ROI process
- Read and interpret medical records, forms, and authorizations
- Provide exemplary customer service in person, on the phone, and via email, depending on location requirements
- Interact with customers and co-workers in a professional and friendly manner
- Utilize reference material provided by Verisma to ensure compliance and confidentiality is maintained
- Attend training sessions as required
- Live by and promote Verisma company values
- Perform other related duties as assigned to ensure effective operation of the department and the company
Requirements & Qualifications
Minimum Qualifications
- HS diploma or equivalent; some college preferred
- 2+ years of medical record experience
- 2+ years of experience completing clerical or office work
- Experience using general office equipment including a desktop computer, scanner, and Microsoft Office Suite
- Experience in a healthcare setting preferred
- Knowledge of HIPAA and state regulations related to the release of protected health information preferred
- Must be able to work independently
- Must be detail oriented
Location
Michigan, US
Employment Type
Full-time
Experience Level
Associate
Remote work allowed
No
Posted
2 months ago