The organization operates within the healthcare industry, focused on simplifying the healthcare experience and improving community health by removing barriers to quality care.
The Clinical Administrative Coordinator supports the clinical team by managing administrative processes and ensuring compliance with state regulations. This role helps facilitate communication and coordination within the care team to deliver excellent customer service and support organizational goals.
Key responsibilities include managing administrative intake and data entry, coordinating requests for long-term and respite services, handling notifications, referrals, and prior authorizations, triaging care coordination notifications for non-clinical cases, assisting with document preparation and case triage for Clinical Coverage Review, processing and distributing reports, and communicating with providers and internal departments via phone.
Qualifications
- High School Diploma or GED
- Minimum 1 year of experience using telephone and computer in a workplace
- Minimum 1 year of healthcare administration experience
- Intermediate proficiency with Microsoft Word, Excel, and Outlook
- Ability to work Monday through Friday, 8:00 am to 4:30 pm EST
- Residency in Massachusetts, Rhode Island, or New Hampshire
- Willingness to travel up to 10% within Massachusetts
Benefits and perks
- Paid time off accrued from the first pay period plus 8 paid holidays
- Medical, dental, and vision insurance options
- Life and AD&D insurance plus short-term and long-term disability coverage
- 401(k) savings plan and employee stock purchase plan
- Education reimbursement
- Employee assistance and referral bonus programs
- Voluntary benefits including pet, legal, and long-term care insurance
- Paid maternity leave
Location
N/A
Employment Type
Full-time
Experience Level
Entry Level
Remote work allowed
No
Posted
3 weeks ago