At Strive Health, patients come first. The company is on a mission to transform chronic conditions by identifying risk earlier, coordinating thoughtful care, and supporting people through every stage of their health journey.
This role provides general administrative support to clinic and mobile operations and reports to the Lead, Virtual Medical Back Office Coordinator.
Responsibilities include answering incoming phone calls in a fast-paced, high-volume environment, supporting daily goals, providing accurate information to patients, performing registration and insurance verification and updates, tracking member consents, conducting outreach to members, obtaining medical records, processing care plan and visit summaries, mailing educational materials, documenting member engagements accurately, and assisting with special projects as needed.
Minimum Qualifications
- 2+ years of combined related education, experience, or certification
- Ability to travel and be on-site to meet business needs
- Reliable internet connectivity with minimum speeds of 3.8 Mbps up / 3.0 Mbps down
Preferred Qualifications
- Experience using electronic medical records
- Bilingual Spanish speaker
- Excellent data entry skills
- Proficiency with Microsoft Office, including Word, Excel, and PowerPoint
- Strong customer service skills
- Ability to work collaboratively with team members
- Strong empathy, relationship-building, and patient needs assessment skills
- Excellent oral and written communication skills
- Ability to work in-office 3-4 days per week
Benefits & Perks
- Hybrid-remote flexibility
- Medical, dental, and vision insurance
- Employee assistance programs
- Employer-paid and voluntary life and disability insurance
- Health and flexible spending accounts
- Competitive compensation with performance-based bonus program
- 401(k) with employer match
- Financial wellness resources
- Paid holidays, vacation, sick time, birthgiving leave, bonding leave, sabbatical leave, and living donor leave
- Family forming services through Maven Maternity at no cost
- Physical wellness perks and mental health support
- Annual professional development stipend
Location
Denver, Colorado, US
Employment Type
Full-time
Experience Level
Associate
Remote work allowed
Yes
Posted
4 weeks ago