INC is seeking a highly organized, proactive, and experienced Medical Virtual Assistant to provide executive-level healthcare administrative support.
This role focuses on coordinating complex healthcare needs, managing medical appointments, insurance processes, medical records, and provider communications while ensuring exceptional organization, confidentiality, and continuity of care.
Key responsibilities include:
- Coordinating medical, dental, physical therapy, specialist, concierge physician, neurology, executive health, and wellness appointments
- Managing referrals, imaging, laboratory work, blood tests, and follow-up care
- Monitoring healthcare portals for provider messages, test results, prescription updates, and required follow-up actions
- Communicating with physicians, specialists, clinics, pharmacies, insurance companies, and billing departments
- Reviewing medical reports, visit summaries, and treatment recommendations
- Maintaining electronic medical records, healthcare documentation, trackers, and visit logs
- Verifying insurance eligibility, obtaining prior authorizations, and following up on pending approvals
- Supporting prescription refills, supplement ordering, and wellness program coordination
- Managing complex healthcare calendars and resolving scheduling conflicts
- Preparing weekly status updates and escalating urgent healthcare matters as needed
This is a long-term, stable opportunity for someone who can work independently and provide high-level administrative support in a healthcare setting.
Minimum 2+ years of experience supporting U.S. healthcare providers, medical practices, or healthcare executives.
Required skills and knowledge:
- Medical scheduling
- Insurance eligibility verification
- Prior authorizations
- Healthcare administrative workflows
- Provider communication
- Medical terminology
- HIPAA compliance
- Medical records management
- Insurance coordination
- Reviewing medical documentation and identifying follow-up actions
Additional qualifications:
- Excellent organizational and multitasking abilities
- Strong written and verbal English communication skills
- Ability to work independently with minimal supervision
- Exceptional attention to detail and accuracy
- Reliable internet connection and dedicated home office
- Long-term commitment and excellent attendance record
- Must be able to provide NBI Clearance and/or Local Police Clearance before onboarding
- Must be available for video meetings with camera on when required
- Reliable laptop or desktop computer, stable high-speed internet, noise-canceling headset, webcam, and quiet workspace
Benefits and perks mentioned in the posting include:
- Dedicated HR and contractor support team
- Optional premium VPN access
- HIPAA and cybersecurity training plus certification
- Top 1% VA performance training
- Client-approved U.S. holidays off according to schedule needs
- Client-approved paid or unpaid time off, if offered by the client
- Access to templates, workflow guides, productivity tools, and client-specific SOP support
- Optional performance-based incentives
Note: These are described as contractor perks and optional resources, not employee benefits.
Location
Irvine, California, US
Employment Type
Contractor
Experience Level
Associate
Remote work allowed
Yes
Posted
1 month ago