Join UnityPoint Health as a Release of Information Specialist in the Health Information Management department.

In this role, you will receive, validate, document, and respond to requests for information contained in legal medical records. You will handle inquiries from healthcare organizations, attorneys, insurance companies, patients, physicians, and other third parties in a timely and efficient manner.

The position is onsite, with applicants required to reside in the Quad Cities, Des Moines, IA, or Cedar Rapids, IA. Some travel is required. Standard hours are Monday through Friday, 8:00 AM to 4:30 PM.

Responsibilities include:

Preparing medical information in accordance with facility policies and state and federal laws
Logging and fulfilling release requests or routing them to the approved vendor
Completing invoices and following up on payments
Validating HIPAA-compliant authorizations and requests
Collaborating with staff to resolve issues related to documents, MPI, and HIPAA disclosures
Prioritizing requests within required timeframes
Performing quality checks for completeness, accuracy, confidentiality, and proper invoicing
Maintaining confidentiality of all patient and facility information
Answering phone calls and assisting with patient walk-in requests
Retrieving patient information from computer systems and media

Qualifications

High school diploma required; associate degree in Health Science preferred

Release of Information experience required

Previous experience in a hospital or clinic setting preferred

Experience with electronic health records, related office work, or customer service preferred

RHIT, RHIA, or CRIS certification preferred

Valid driver's license required

Release of Information Specialist

Qualifications

Benefits and perks