Datavant is a healthcare data collaboration platform focused on making health data secure, accessible, and actionable. The company supports providers, health plans, researchers, and life sciences organizations.
This hybrid role in Dallas, TX is responsible for processing release of information (ROI) requests, specifically medical record requests, in a timely and accurate manner while maintaining patient privacy and HIPAA compliance.
The position involves high-volume request processing across multiple sites and electronic medical record systems, documenting information in multiple platforms, handling phone calls and patient walk-ins, and assisting with administrative tasks as needed.
High school diploma or GED.
Basic computer proficiency and comfort using phones, fax machines, printers, and other office equipment.
Strong verbal and written communication skills in English.
Detail-oriented with a focus on accuracy and compliance in medical records handling.
Strong data entry skills and ability to organize and manage multiple tasks.
Ability to work independently with minimal supervision in a fast-paced environment.
Ability to commute between locations as needed and work overtime during peak seasons.
Preferred:
- Knowledge of HIPAA and medical terminology
- Familiarity with EHR and billing systems
- Experience working with subpoenas
- Experience in a healthcare environment
- Production or metric-based work experience
- In-person customer service experience
Comprehensive onsite/virtual training followed by job shadowing with an assigned mentor.
Company-provided equipment, including computer, monitor, and virtual phone.
Full benefits package including PTO, health, vision, and dental insurance, 401(k) savings plan, and tuition assistance.
Location
Dallas, Texas, US
Employment Type
Full-time
Experience Level
Entry Level
Remote work allowed
No
Posted
1 month ago