RethinkFirst is a behavioral health company focused on autism treatment, caregiver supports, education, and billing services for the behavioral health community. The Reconciliation Specialist supports billing teams by working with billing services and insurance companies to ensure efficient reimbursement reconciliation for therapy sessions and accurate posting of payments in customer billing systems.
The role involves working across billing platforms and insurance portals, reviewing EOBs and ERAs, identifying underpayments and overpayments, monitoring key performance metrics, and communicating trends and resolution needs to internal teams.
- High school diploma or equivalent
- 1-2 years of payment posting experience
- ABA experience
- Experience using insurance company websites and portals
- Professional phone skills
- Strong attention to detail, critical thinking, and communication skills
- Willingness to learn and maintain a positive attitude
Preferred qualifications:
- Speech, OT, and mental health experience
- At least 1 year of office experience
- At least 1 year of experience billing major commercial insurance companies and state Medicaid programs
- Experience with billing software such as Azalea or Kareo
- Experience with EMR systems such as Rethink
- Experience with clearinghouse systems such as Waystar, Trizetto, or Availity
- Proficiency with Microsoft Suite and Google Docs/Sheets
- PTO and vacation days after a 90-day introductory period
- Paid holidays
- Health, dental, and vision benefits package
- 401(k) with matching
Location
N/A
Employment Type
Full-time
Experience Level
Entry Level
Remote work allowed
Yes
Posted
1 month ago