Responsible for the accurate and timely posting of payments, contractual allowances, and other adjustments. Maintains accurate account balances in accordance with contractual obligations, fee schedules, and applicable regulations.
Essential Functions
- Post all payments received from the bank lockbox within 24 hours.
- Post contractual allowances and other write-offs as authorized by management in accordance with the authority chart.
- Post non-payment EOBs received from payers using appropriate transaction codes.
- Post and reconcile all ERAs to the bank balance.
- Scan and upload EOBs, remits, and related documents to document storage.
- Post refunds as authorized by management and in accordance with the authority chart.
- Ensure accurate account balances for proper processing and reporting, requesting contractual allowances, adjustments, and balance transfers as needed.
- Investigate posting errors and make corrections as required.
- Complete daily and weekly productivity/performance reporting as directed by management.
- Perform other duties and projects as assigned.
Requirements & Qualifications
Education and Experience
- High school diploma or equivalent required.
- Previous experience interpreting insurance plan benefits, conditions of payment, and billing requirements.
- Previous customer service experience in a similar field is beneficial.
- Understanding of confidentiality requirements related to financial records and collection regulations.
Qualifications and Skills
- Experience with Microsoft Word and Excel.
- General understanding of revenue cycle functions and how they interrelate.
- Strong time management and organizational skills.
- Strong written and verbal communication skills.
- Ability to organize and prioritize a high-volume workload.
- Extensive data entry experience.
- Ability to work with minimal supervision.
- Ability to understand and follow policies and procedures in accordance with state and federal laws and regulatory requirements.
Location
Louisiana, US
Employment Type
Full-time
Experience Level
Entry Level
Remote work allowed
No
Posted
1 week ago