Antaki & Associates Infectious Disease Medical Group is a healthcare organization dedicated to providing quality medical care to patients throughout the Los Angeles area. The team works collaboratively to provide compassionate, patient-centered care while maintaining a supportive and professional work environment.
The Medical Accounts Receivable Collector follows up on outstanding insurance claims and patient balances to support timely and accurate reimbursement. This role investigates unpaid, underpaid, denied, rejected, and incorrectly processed claims; communicates with payers and patients; and takes appropriate action to resolve outstanding accounts.
Qualifications
- High school diploma or equivalent required
- 1 to 3 years of medical billing, insurance follow-up, or healthcare collections experience preferred
- Knowledge of Medicare, Medi-Cal, managed care, commercial insurance, and payer contract requirements
- Familiarity with CPT, HCPCS, ICD-10-CM, and CMS-1500 claims
- Proficiency with computers and the ability to learn new software applications
- Strong written and verbal communication, organization, attention to detail, and problem-solving skills
- Ability to interpret written, oral, and schedule-based instructions; prioritize multiple assignments; work under pressure; and meet deadlines
- Ability to communicate professionally and diplomatically with patients, payers, staff, and management
Key Responsibilities
- Follow up on unpaid, denied, rejected, and underpaid claims using payer portals, telephone calls, and written correspondence
- Submit corrected claims, reconsiderations, appeals, medical records, and other supporting documentation within payer deadlines
- Review payments, contractual adjustments, refunds, and patient responsibility for accuracy
- Collect delinquent patient balances by establishing payment arrangements and following up when payments lapse
- Document all collection activity accurately and meet established productivity and quality goals
- Manage accounts receivable reports, identify recurring denial trends, and escalate unresolved issues
- Maintain patient confidentiality and comply with organizational policies and applicable regulatory requirements
- Complete additional assignments as directed by the Revenue Cycle Manager
Location
Glendale, California, US
Employment Type
Part-time
Experience Level
Associate
Remote work allowed
No
Posted
3 weeks ago