Vital Care Infusion Services is seeking a remote Collections Specialist to support home infusion revenue cycle operations. The role focuses on collecting outstanding claims, reducing denials, improving days sales outstanding (DSO), and limiting bad debt while maintaining strong relationships with patients, payers, and franchise partners.
This position is 100% remote and requires the ability to work independently from a designated workspace within the United States.
2–5 years of home infusion billing and/or collections experience.
High school diploma plus specialized training in intake, pharmacy/medical billing, and/or collections.
Strong communication skills, including listening, speaking, reading, and writing English.
Proven understanding of billing and collections processes across payer types.
Ability to review documentation, identify issues, determine corrective action, and follow through to resolution.
Strong organizational skills with the ability to track detailed records and case activity.
Proficiency with MS Office and pharmacy applications.
Ability to work remotely with minimal supervision and meet production and collection targets.
Detailed-oriented with post-billing and post-payment investigative experience preferred.
Previous remote work experience is a plus.
Comprehensive medical, dental, and vision coverage.
Flexible spending accounts and health savings accounts.
Paid time off, personal days, and company-paid holidays.
Paid paternal leave.
Volunteerism days off.
Company-sponsored basic life insurance and long-term disability insurance.
Optional employee-paid life, accident, critical illness, and short-term disability insurance.
401(k) matching.
Tuition reimbursement.
Employee assistance programs for mental health, financial, and legal support.
Rewards programs through the medical carrier.
Professional development and growth opportunities.
Employee referral program.
Location
N/A
Employment Type
Full-time
Experience Level
Intermediate Level
Remote work allowed
Yes
Posted
1 month ago