Perform home infusion claims collection activities with a focus on accuracy, timeliness, and process adherence to reduce denial rate, days sales outstanding (DSO), and bad debt.
The role supports revenue cycle operations by reviewing outstanding claims, following up with insurers and patients, handling denials, identifying trends, and helping improve collection outcomes. You will also work with pharmacy and medical third-party claims, payer portals, appeals, and case documentation.
This position is 100% remote and full-time.
2–5 years of home infusion billing and/or collections experience required.
High school diploma plus additional specialized training in intake, pharmacy/medical billing, and/or collections.
Strong communication skills with the ability to listen, speak, read, and write effectively in English.
Proven understanding of billing and collections processes, systems, and techniques across payer types.
Ability to review documentation, identify issues, determine solutions, and take corrective action.
Strong organization skills with the ability to maintain clear, complete records and track follow-ups.
Proficiency with MS Office and pharmacy applications.
Ability to work independently in a designated workspace outside the dedicated RCM location.
Discipline to work remotely with minimal supervision and meet production and collection targets.
Previous remote work experience is preferred but not required.
Comprehensive medical, dental, and vision coverage.
Flexible spending accounts and health savings accounts.
Paid time off, personal days, and company-paid holidays.
Paid paternal leave.
Volunteerism days off.
Company-sponsored basic life insurance and long-term disability insurance.
Employee-paid voluntary life, accident, critical illness, and short-term disability insurance.
401(k) matching.
Tuition reimbursement.
Employee assistance programs for mental health, financial, and legal support.
Rewards programs through the medical carrier.
Professional development and growth opportunities.
Employee referral program.
Location
N/A
Employment Type
Full-time
Experience Level
Intermediate Level
Remote work allowed
Yes
Posted
1 month ago