Athra Systems is seeking a focused, self-motivated remote AR and patient collections specialist to join the billing team supporting mental health accounts. This role manages insurance claims and patient balances from submission through final resolution, helping ensure timely payment or accurate disposition. The position is fully remote and requires strong self-management, confidentiality, and HIPAA compliance.
You will work a set schedule from 8:00 AM to 5:00 PM and receive comprehensive training. The role involves regular collaboration with management throughout the day via phone or Zoom.
Requirements & Qualifications
Key responsibilities
- Manage insurance claims from submission through resolution, including rejected and denied claims.
- Handle patient collections, outstanding balances, patient payments, and payment plans.
- Resolve denials through corrective claims, appeals, supporting documentation, or escalation.
- Review, enter, and verify patient demographics and eligibility using EHR/EMR systems and insurance portals.
- Document all claim activity and updates in Tebra and other EMR platforms.
- Maintain HIPAA compliance, confidentiality, and adherence to company and state policies.
- Track claim rejection and denial trends and report issues to management.
Qualifications
- 2 years of AR collections and patient collections experience.
- Strong verbal communication and customer service skills for sensitive financial conversations.
- Proven ability to work independently in a remote environment with a strict schedule.
- Secure, private home office suitable for handling sensitive medical and financial information.
- Familiarity with EHR/EMR systems; experience with Tebra and AdvancedMD preferred.
- Understanding of mental health billing rules, patient financial responsibility, insurance verification, and the AR collections lifecycle.
Benefits & Perks
Benefits and perks
- Comprehensive health insurance coverage
- Paid time off (PTO)
- Paid company holidays
- Comprehensive training
Location
San Antonio, Texas, US
Employment Type
Full-time
Experience Level
Associate
Remote work allowed
Yes
Posted
1 month ago