Responsible for a variety of patient accounting functions with a strong focus on collections, accounts receivable follow-up, claim resolution, and cash posting.
This role works to ensure timely reimbursement by reviewing outstanding accounts, resolving billing issues, and following up with insurance carriers and patients regarding claim status and outstanding balances.
Additional responsibilities include billing, collections, customer service, cash applications, documenting patient account activity, responding to billing inquiries, posting payments, implementing billing guideline changes, identifying payer-specific trends, applying federal and state guidelines to collection efforts, interpreting Explanation of Benefits (EOBs), reviewing claims through payer portals, and communicating with insurance providers and patients regarding billing and claims.
Education
- High School Diploma or GED equivalent required
Experience
- Two years of patient accounts experience, or
- Two years of experience in a related field
- Preferred experience in accounts receivable and collections within patient accounts, revenue cycle, medical billing, or healthcare collections
Skills and Knowledge
- Customer service skills
- Administrative and clerical skills
- Organizational skills and attention to detail
- Knowledge of regulatory standards appropriate to the position
- Medical terminology knowledge and understanding
- Strong written and verbal communication skills
- Ability to work collaboratively within a team environment
- Computer skills appropriate to the position
- Experience working payer portals, insurance follow-up, claim resolution, and cash posting
Benefits and Perks
- Medical, dental, and vision benefits
- Paid time off (PTO)
- Tuition assistance
- 401(k) match and additional annual employer contribution
- Annual performance appraisals and team award bonus opportunities
- Family resources and wellness programs
- Community perks and employee discounts
- Career growth and development opportunities
Location
Florida, US
Employment Type
Full-time
Experience Level
Associate
Remote work allowed
Yes
Posted
3 weeks ago