Position Summary
Serve as the single focal point and working team lead for a three-person aeromedical case-management team supporting the Office of the Command Surgeon at HQ AFRC. This role combines hands-on case management with government-facing coordination, workflow balancing, reporting, and support for training and transition activities.
Key Responsibilities
- Act as the contractor focal point and single point of contact for government correspondence.
- Manage an active caseload by receiving, tracking, reviewing, and adjudicating accession, retention, and flying-class waiver cases.
- Balance team workflow, assign queues, and manage surges through re-prioritization and cross-utilization.
- Prepare recurring and ad hoc reports, including monthly status reports, annual reports, metrics, and data-quality analyses.
- Provide written guidance to reserve medical units on complex or incomplete cases.
- Coordinate with MAJCOMs, HQ USAF, ACS, RS, and MTFs on reserve medical issues.
- Support planning and execution of training events.
- Participate in phase-in and phase-out activities and maintain service continuity.
- Direct contractor personnel operations while maintaining non-personal-services boundaries.
Requirements & Qualifications
Required Qualifications
- Experience processing and managing physical exams and medical standards in a military medical environment or equivalent civilian aeromedical, occupational health, or disability evaluation setting.
- Working knowledge of retention standards, flying classes, Line of Duty determinations, special operational duty, the Aeromedical Waiver Guide, the Medical Standards Directory, applicable AFIs, and DES processes.
- Basic knowledge of anatomy, physiology, disorders of human body systems, emergency medical care procedures, medical terminology, and ICD-10 coding.
- Strong oral and written communication skills with the ability to translate complex medical and administrative instructions.
- Project-management and workflow-tracking ability.
- Proficiency with Adobe PDF and Microsoft Office applications.
- Strong typing skills on QWERTY and numeric keypad.
- Ability to work independently with excellent time management and prioritization skills.
- Exceptional customer service skills and fluency in English.
- Ability to direct contractor personnel and serve as the primary government/customer interface.
Clearance and Onboarding
- Must be able to obtain and maintain a favorable Tier 1 NACI background investigation.
- Must sign the AFRC/SG Non-Disclosure Agreement.
- Must complete DoD Cyber Awareness, HIPAA, Privacy Act, and Derivative Classification training.
Benefits & Perks
Compensation and Work Conditions
- Service Contract Act wage determination applies.
- Base wage of $24.18 per hour.
- Health and Welfare rate of $5.55 per hour.
- Full-time, non-exempt position.
- On-site work at Robins AFB in Warner Robins, GA.
- Situational telework may be permitted with prior approval.
- Overtime is not authorized unless approved by the client.
Location
Georgia, US
Employment Type
Full-time
Experience Level
Senior
Remote work allowed
No
Posted
2 months ago
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