Responsible for safeguarding patient privacy and managing the release of protected health information in accordance with authorization, policy, and HIPAA requirements.
- Retrieve and prepare medical records from multiple systems and formats, including Meditech, Chartmaxx, Papervision, microfiche, and paper charts.
- Process requests for medical information received by mail, fax, phone, in person, and through online portals.
- Verify patient identity and authorization before releasing records.
- Track, deliver, and document record requests according to established procedures.
- Generate invoices, acknowledgements, and related correspondence.
- Assist with subpoenas, court orders, legal requests, and requests from attorneys, Risk Management, and legal counsel.
- Support revenue posting, daily deposit verification, disability and insurance-related accounts, and vital records functions such as birth and death certificates.
- Maintain a professional, courteous, and confidential work environment while providing strong customer service.
- Meet productivity, accuracy, compliance, and deadline standards.
- Onsite presence is required.
Requirements & Qualifications
- High school diploma or GED required.
- Minimum of 1 year of experience in a Medical Record Department preferred.
- Knowledge of medical records workflow preferred.
- Strong computer skills, including use of printers, fax machines, and related office equipment.
- Familiarity with release of information legal issues, healthcare privacy, and state/federal laws preferred.
- Strong interpersonal skills and ability to work effectively with all levels of staff.
- Detail-oriented, self-motivated, and able to stay focused for extended periods.
- Ability to read, write legibly, speak, and comprehend English.
- Ability to work at a computer for extended periods and adapt to changing work demands.
- Must be able to perform the physical requirements of the role, including standing, walking, sitting, stooping, pushing, pulling, and crouching.
Location
Alabama, US
Employment Type
Full-time
Experience Level
Entry Level
Remote work allowed
No
Posted
3 weeks ago