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Operations Specialist - Patient Facing

AdaptHealth

AdaptHealth provides home medical equipment and related services that support patients living at home. This role supports patient care and operational excellence by improving workflows, processing documentation, validating patient and authorization data, and assisting with cross-functional coordination.

The Operations Specialist works closely with teams and leadership to identify errors, improve efficiency, maintain compliance, and help ensure high-quality service for patients.

Requirements & Qualifications
  • One year of relatable work experience required
  • High school diploma, associate degree in a relatable field, or equivalent work experience required
  • Experience in management, administrative, clerical, insurance, billing, claims, call center, or customer service preferred
  • Experience in a healthcare organization, pharmacy, HME, medical supply, or Medicare-certified environment is a plus
  • Strong verbal and written communication skills
  • Analytical, problem-solving, and decision-making abilities with strong attention to detail
  • Ability to multitask in a fast-paced environment
  • Proficient computer skills, including Microsoft Office; healthcare systems experience is a plus
  • Ability to learn new technologies and navigate multiple systems
  • Ability to work independently while following established procedures and directives
Benefits & Perks
  • Medical, dental, and vision coverage
  • 401(k) with company match
  • Paid time off, including 6 paid holidays
  • Employee stock purchase plan
  • Paid parental bonding leave
  • Short- and long-term disability insurance
  • Life and AD&D insurance
  • Flexible spending accounts (FSA) and health savings accounts (HSA)
  • CVS Minute Clinic and Teladoc access
  • Spousal advantage reimbursement plan
  • Identity theft protection and legal plan

Location

Wisconsin, US

Employment Type

Full-time

Experience Level

Entry Level

Remote work allowed

No

Posted

1 month ago

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