TellyHealthMD is seeking a compassionate and detail-oriented Scheduling & Outreach Coordinator to support patient scheduling, outreach, and medical record management.
The role is remote and follows a Monday-Friday, 9:00 AM-5:00 PM EST schedule. The position includes patient communication, appointment coordination, and maintaining accurate records in EMR/CRM systems.
Requirements & Qualifications
- Fluency in Mandarin or Cantonese required
- Strong communication and customer service skills
- Excellent attention to detail and organizational abilities
- Comfortable handling a high volume of calls and administrative tasks
- Experience with EMR/CRM systems preferred
- Healthcare, medical office, scheduling, or call center experience preferred
- Must be patient, polite, and professional, especially when working with elderly patients and their families
- Compassionate, patient-focused, reliable, and detail-oriented
- Strong multitasking and problem-solving skills
- Ability to remain calm and courteous in a fast-paced environment
Benefits & Perks
- Health insurance
- Paid time off
Location
New York, New York, US
Employment Type
Full-time
Experience Level
Entry Level
Remote work allowed
Yes
Posted
3 weeks ago