Responsible for retrieving and processing medical records requests from government agencies, state agencies, insurance companies, attorneys, providers, disability services, Social Security, and other requestors. Ensures accurate disclosure of protected health information in compliance with Rhode Island law, federal public health laws, HIPAA privacy regulations, and organizational policies. Supports Health Information Management operations, monitors compliance, and helps maintain patient confidentiality and information management standards.
Key responsibilities include:
- Review and process requests received by mail, email, fax, electronic request, and in person
- Determine whether requested information can be released and verify the legitimacy of each request
- Abstract and release pertinent portions of medical records in accordance with policy and law
- Handle subpoenas, court orders, depositions, and certified copies of medical records
- Track release of information requests and maintain PHI logs in NextGen
- Process invoices and payments related to medical record requests
- Respond to calls and follow up with requestors as needed
- Scan documents into medical records and support record retrieval for future appointments
- Assist with audit requests and provide coverage for team members as needed
Associate degree in Health Information Management or a related field.
Preferred:
- RHIT credential
- Working knowledge of NextGen products (PM, EHR, etc.)
Required knowledge and experience:
- At least 2 years of experience with medical records procedures and/or electronic medical records
- Understanding of release of information processes
- Knowledge of HIPAA privacy and security regulations, confidentiality, federal and state laws, access and release practices, and record retention
- Familiarity with computers and electronic medical records
- Experience with Microsoft Office
- Medical terminology knowledge
Additional skills:
- Strong attention to accuracy and confidentiality
- Ability to interpret authorization requirements and applicable statutes
- Strong customer service and communication skills
Competitive salary and benefits package including:
- Health insurance
- Dental insurance
- Vision insurance
- Life insurance
- Disability insurance
- 403(b) savings plan/pension with agency match
- Vacation time
- Sick time
- Holiday time
- Access to agency-sponsored EAP services
- Training opportunities, including educational experiences, certificate programs, CPR and First Aid training
- Loan repayment opportunity eligibility for employees
Location
Rhode Island, US
Employment Type
Full-time
Experience Level
Associate
Remote work allowed
No
Posted
3 weeks ago