Responsible for supporting the intake and validation of record requests in Verisma Release Manager, primarily through the Monitored Retrieval Tool (MRT). This role serves as a key link between the MRT processing team and the tool itself to help ensure accuracy and efficient turnaround times.
Also handles STAT record requests and after-hours phone calls to support the onsite client team. The position requires maintaining compliance, confidentiality, and strong customer service while meeting turnaround times and service level agreements.
Requirements & Qualifications
- High school diploma or GED required; some college preferred
- Minimum 2 years of medical records experience and/or clerical/office work
- Ability to work a rotating schedule of up to 12-hour shifts, including evenings, weekends, and holidays
- Experience using desktop computers, scanners, and Microsoft Office Suite
- Healthcare setting experience preferred
- Knowledge of HIPAA and state regulations related to release of PHI preferred
- Ability to maintain accuracy and productivity standards
- Ability to work independently
Location
N/A
Employment Type
Full-time
Experience Level
Associate
Remote work allowed
Yes
Posted
3 weeks ago