The Release of Information Specialist III (ROIS III) is responsible for handling complex release of information requests with a strong focus on accuracy, efficiency, and productivity metrics. This role works with multiple electronic medical records (EMRs) and supports the accurate retrieval of requested documentation in a fast-paced, client-site environment.
This position is based at a Verisma client site in Milwaukee, WI. The ROIS III also serves as a subject matter expert, provides training and coaching to other release of information specialists, and helps support multiple client accounts.
Requirements & Qualifications
Qualifications
- High school diploma or equivalent; some college preferred
- RHIT certification preferred
- At least 5 years of prior medical records, ROI, or Health Information Management (HIM) experience
- Strong knowledge of HIPAA and state regulations related to protected health information
- Excellent problem-solving skills and attention to detail
- Strong organizational and time management skills
- Ability to train and support colleagues on complex requests
- Proficiency with Microsoft Office Suite, EMRs, and new software systems
- Ability to work independently while meeting quality and volume standards
Responsibilities
- Process medical ROI requests using Verisma software applications
- Read and interpret medical records, forms, and authorizations
- Serve as an escalation point for HIPAA-related release issues
- Assist with queue management and coverage as needed
- Support other accounts when required
- Maintain compliance and confidentiality
- Serve as a training mentor and subject matter expert
- Update ROI training and reference materials
- Support interviewing, training, and mentoring of staff when needed
Location
Milwaukee, Wisconsin, US
Employment Type
Full-time
Experience Level
Senior
Remote work allowed
No
Posted
1 month ago