Physicians’ Primary Care of Southwest Florida is seeking a Payment Poster to join its Central Billing team in Fort Myers. This role works Monday through Friday on the day shift and is responsible for accurately posting payments, denials, and no-pays, balancing daily reports, and supporting the billing team in a high-volume medical office environment.
Requirements & Qualifications
Responsibilities
- Provide excellent customer service to internal and external customers.
- Retrieve batched EOBs and accurately post payments, write-downs, and balance transfers in Medical Manager software.
- Post denials and no-pays in a timely manner.
- Produce a daily operator report and reconcile posted items at the end of each workday.
- Meet departmental posting volume expectations.
- Communicate questions or concerns for prompt resolution.
- Inform the team leader, billing manager, and other staff of changes related to collections or payments.
- Assist other office personnel as assigned and as workload permits.
Qualifications
- Two years of experience working in a high-volume medical office environment.
- Strong attention to detail and data entry accuracy.
- Ability to interact professionally, friendly, and enthusiastically.
- Excellent customer service skills.
- Knowledge of methods and procedures of health data systems.
- Regular and reliable attendance required.
Benefits & Perks
Benefits and Perks
- Health, dental, vision, disability, and life insurance
- 401(k) with company match
- Free financial advising
- Paid time off (PTO)
- Paid holidays
- Company-paid CE courses with CEdirect
- Reimbursement for position-required certifications and/or license
- Employee Assistance Program (EAP)
- Employee Resource Assistance Program (ERAP)
- Discounted legal and document services
- Milestone gifts
- Employee appreciation events and gifts
Location
Florida, US
Employment Type
Full-time
Experience Level
Associate
Remote work allowed
No
Posted
3 weeks ago