Olympic Sports & Spine is seeking an experienced Medical Accounts Receivable (AR) Specialist to join its revenue cycle team in Tacoma. This role focuses on insurance follow-up, claims resolution, denials research, appeals, collections, and timely reimbursement.
The position is 100% on-site at the centralized Tacoma billing office and follows a consistent Monday–Friday schedule with no weekends.
Key responsibilities
- Review patient financial information and verify payer requirements
- Audit claim forms for accuracy and submit claims through payer portals or direct-entry systems
- Follow up on unpaid claims and research denials
- Access payer systems for eligibility, claim status, and processing details
- Communicate with patients, payers, and internal departments to resolve balances and account issues
- Prepare written correspondence and document account actions
- Post and balance daily remittances, apply allowances and adjustments
- Resolve credit balances through adjustments or refunds
- Prepare delinquent accounts for collection agency placement when needed
Requirements & Qualifications
- Extensive experience in medical insurance billing and insurance follow-up
- Strong understanding of medical claims processing, denials management, and reimbursement practices
- Experience researching unpaid or underpaid claims and identifying resolution strategies
- Strong analytical and problem-solving skills
- Excellent written, verbal, and interpersonal communication skills
- Professional customer service skills with a persuasive approach
- Ability to work independently and manage multiple priorities and deadlines
- Commitment to patient confidentiality and HIPAA compliance
- Professional representation of the organization at all times
Preferred experience
- Healthcare accounts receivable and collections experience
- Payment posting and credit balance resolution experience
- Knowledge of commercial insurance, Medicare, Medicaid, and managed care payer processes
Benefits & Perks
- 401(k) with employer match
- Medical, dental, and vision insurance
- Advancement opportunities
- Company-wide celebrations and events
Location
Tacoma, Washington, US
Employment Type
Full-time
Experience Level
Senior
Remote work allowed
No
Posted
1 month ago