Responsible for handling insurance and patient collections duties, including verifying coverage, filing insurance and workers' compensation claims, posting payments and explanation of benefits (EOBs), processing appeals, supporting accounts receivable activities, and assisting patients by phone and mail.
Works closely with physicians, patients, and insurance companies to resolve account issues, maintain accurate records, and support the patient financial services process while following clinic policies and regulatory requirements.
Requirements & Qualifications
Qualifications
- High school diploma or GED required
- 2 years of insurance, billing, and collections experience required, preferably in a physician office
- Strong knowledge of ICD-10 and CPT coding required
- Computer proficiency required
- Excellent oral and written communication skills
- Strong interpersonal, problem-solving, and organizational skills
- Ability to work occasional overtime, evenings, and weekends
- Valid driver's license, dependable automobile, and current auto insurance required for occasional travel to satellite locations
Location
Memphis, Tennessee, US
Employment Type
Full-time
Experience Level
Associate
Remote work allowed
No
Posted
1 week ago