The ROI Specialist provides onsite support at a client facility for Release of Information (ROI) requests related to patient medical records.
Responsibilities include reviewing requestor information in accordance with HIPAA guidelines, obtaining pertinent patient data from electronic, off-site, and physical records, answering phone calls regarding ROI issues, assisting walk-in customers, processing physician office requests, logging and scanning medical record requests into the ROI On-Line database, complying with site policies and regulations, and handling cash payments when required. The role also requires meeting production goals, working independently, and maintaining strong attention to detail.
Requirements
- High school diploma or GED required
- 1+ years of experience entering data into computer systems
- Experience using the internet
- Strong verbal communication skills
- Ability to work independently and meet production goals
- Attention to detail
- Proven dependability
- Prior experience in a physician's office or HIM department handling Release of Information is a plus
- Knowledge of medical terminology is a plus
- Knowledge of HIPAA regulations is preferred
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- 401(k) plan
Location
Louisiana, US
Employment Type
Full-time
Experience Level
Entry Level
Remote work allowed
No
Posted
1 week ago