This position is located in the Health Information Management (HIM) section at the Tomah VA Medical Center.
The Medical Records Technician (Release of Information) reviews and processes requests for patient protected health information (PHI). The role provides direct customer service to Veterans and third parties by releasing PHI when a signed written request or valid authorization is received.
Key duties include:
- Applying and interpreting laws and regulations related to the disclosure of health information
- Educating requestors on requirements for submitting health information requests
- Receiving, validating, prioritizing, and processing authorization forms and information requests
- Releasing health information to authorized first- and third-party requestors
- Maintaining accounting of disclosure records
- Processing Social Security and other agency requests through ROI software and the electronic health record
- Uploading and transferring requested documents through secure portals
- Entering requests accurately into ROI systems and handling related fee collections
Requirements & Qualifications
Basic requirements
- U.S. citizenship required
- One year of creditable experience with knowledge of medical terminology and general understanding of health records
- Six months of the required experience must include the knowledge, skills, and abilities needed for MRT (ROI) work
- Or an associate degree in health information technology, health information management, or a related field with the required coursework
- Equivalent combinations of education and experience may qualify
Grade-specific requirements
- GS-4: No additional experience beyond basic requirements
- GS-5: One year of creditable experience equivalent to the next lower grade, or a qualifying bachelor's degree
- GS-6: One year of creditable experience equivalent to the next lower grade level
Knowledge, skills, and abilities
- Ability to use health information technology and office software, including electronic health record and release of information systems
- Knowledge of health record documentation guidelines and disclosure processes
- Ability to manage priorities and meet deadlines
- Knowledge of privacy laws and regulations, including HIPAA and related disclosure rules
- Ability to communicate effectively with people from diverse backgrounds
- Ability to research and resolve difficult release-of-information questions
Location
Wisconsin, US
Employment Type
Full-time
Experience Level
Entry Level
Salary Range
$36,409 - $59,031
Remote work allowed
Yes
Posted
1 week ago