The ROI Specialist provides on-site support for release of information (ROI) requests related to patient medical records.
Responsibilities include reviewing requestor information in accordance with HIPAA guidelines, obtaining pertinent patient data from electronic, off-site, or physical records, answering phone calls regarding ROI issues, assisting walk-in customers, processing physician office requests, logging requests in the ROI On-Line database, scanning records, and handling cash payments when required.
The role requires strong communication skills, attention to detail, the ability to work independently, and meeting production goals established by MRO.
Qualifications
- High school diploma or GED required
- 1+ year of experience entering data into computer systems
- Internet experience required
- Strong verbal communication skills
- Ability to work independently and meet production goals
- Attention to detail
- Dependability
- Prior ROI experience in a physician's office or HIM department preferred
- Knowledge of medical terminology preferred
- Knowledge of HIPAA regulations preferred
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- 401(k) plan
Location
New York, US
Employment Type
Full-time
Experience Level
Entry Level
Remote work allowed
No
Posted
1 week ago