Responsible for providing support at a specified client site for Release of Information (ROI) requests for patient medical records.
This is a fully on-site role located in Doylestown, PA.
Key responsibilities include:
- Determine records to be released by reviewing requestor information in accordance with HIPAA guidelines and obtaining pertinent patient data from electronic, off-site, or physical records.
- Answer phone calls concerning ROI issues.
- Respond to walk-in customers requesting medical records and log information into the ROI On-Line database.
- Process priority requests from physician offices and fax information as needed.
- Log medical record requests into the ROI On-Line database.
- Scan medical records into the ROI On-Line database.
- Comply with site facility policies and regulations.
- Handle and record cash payments for requests at specified sites.
- Perform other duties as assigned.
Requirements & Qualifications
- High school diploma or GED required.
- 1 or more years of experience entering data into computer systems.
- Experience using the internet is required.
- Ability to work independently and meet production goals.
- Strong verbal communication skills and demonstrated success responding to customer inquiries.
- Strong attention to detail.
- Proven dependability.
- Prior work experience in Release of Information in a physician's office or HIM department is a plus.
- Knowledge of medical terminology is a plus.
- Knowledge of HIPAA regulations is preferred.
Benefits & Perks
Eligible employees may have access to a comprehensive benefits package, including:
- Medical
- Dental
- Vision
- Life insurance
- 401(k) plan
Location
Pennsylvania, US
Employment Type
Full-time
Experience Level
Entry Level
Remote work allowed
No
Posted
1 week ago