The ROI Specialist provides on-site support at a client facility for Release of Information (ROI) requests involving patient medical records.
Responsibilities include reviewing requestor information in accordance with HIPAA guidelines, determining which records may be released, obtaining patient data from electronic, off-site, and physical records, answering phone calls related to ROI issues, responding to walk-in customers, processing physician office requests, logging requests in the ROI On-Line database, scanning records, complying with site policies and regulations, and handling cash payments for requests when required.
High school diploma or GED required.
- 1+ years of experience entering data into computer systems
- Experience using the internet
- Ability to work independently and meet production goals
- Strong verbal communication skills and customer service ability
- Attention to detail
- Dependability
- Prior ROI experience in a physician's office or HIM department is a plus
- Knowledge of medical terminology is a plus
- Knowledge of HIPAA regulations is preferred
Eligible employees may have access to a comprehensive benefits package, including:
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- 401(k) plan
Location
Las Vegas, Nevada, US
Employment Type
Full-time
Experience Level
Entry Level
Remote work allowed
No
Posted
1 week ago