The ROI Specialist provides on-site support at a client facility for Release of Information (ROI) requests related to patient medical records.
Responsibilities include reviewing requester information in accordance with HIPAA guidelines, identifying records to be released, responding to phone calls and walk-in customers, processing physician office requests, logging and scanning medical record requests into the ROI On-Line database, and handling cash payments when required. The role also involves complying with site policies and regulations and performing other assigned duties.
Qualifications
- High school diploma or GED required
- One or more years of experience entering data into computer systems
- Internet experience required
- Strong verbal communication skills
- Ability to work independently and meet production goals
- Strong attention to detail
- Proven dependability
Preferred Experience
- Prior experience in Release of Information in a physician's office or HIM department
- Knowledge of medical terminology
- Knowledge of HIPAA regulations
Eligible employees may receive a comprehensive benefits package, including:
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- 401(k) plan
Location
Hialeah, Florida, US
Employment Type
Full-time
Experience Level
Entry Level
Remote work allowed
No
Posted
1 week ago