The ROI Specialist provides on-site support for Release of Information (ROI) requests for patient medical records at a designated client facility.
Responsibilities include reviewing requestor information in accordance with HIPAA guidelines, obtaining patient data from electronic, off-site, or physical records, answering phone calls regarding ROI issues, assisting walk-in customers, processing physician office requests, logging requests in the ROI On-Line database, scanning medical records, complying with site policies and regulations, and handling cash payments when required.
Requirements & Qualifications
Qualifications
- High school diploma or GED required
- One or more years of experience entering data into computer systems
- Internet experience required
- Strong verbal communication skills
- Ability to work independently and meet production goals
- Attention to detail
- Proven dependability
- Prior Release of Information experience in a physician's office or HIM department preferred
- Knowledge of medical terminology preferred
- Knowledge of HIPAA regulations preferred
Benefits & Perks
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- 401(k) plan
Location
South Carolina, US
Employment Type
Full-time
Experience Level
Entry Level
Remote work allowed
No
Posted
1 week ago