The ROI Specialist supports a client site by processing Release of Information (ROI) requests for patient medical records.
This role is onsite in Layton, UT and involves reviewing requestor information in accordance with HIPAA guidelines, locating patient records from electronic, off-site, or physical sources, and ensuring accurate release of information.
Additional duties include answering phone calls regarding ROI issues, assisting walk-in customers, processing physician office requests, logging and scanning medical record requests into the ROI On-Line database, complying with facility policies and regulations, and handling cash payments for requests when required.
Qualifications
- High school diploma or GED required
- 1+ year of experience entering data into computer systems
- Experience using the internet required
- Ability to work independently and meet production goals
- Strong verbal communication skills
- Demonstrated attention to detail
- Dependability and good customer service skills
Preferred Experience
- Prior Release of Information experience in a physician's office or HIM department
- Knowledge of medical terminology
- Knowledge of HIPAA regulations
Eligible employees may receive:
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- 401(k) plan
- $1,000 sign-on bonus
Location
Utah, US
Employment Type
Full-time
Experience Level
Entry Level
Remote work allowed
No
Posted
1 week ago