The ROI Specialist provides support at a client site handling Release of Information requests for patient medical records.
Responsibilities include reviewing requestor information in accordance with HIPAA guidelines, obtaining pertinent patient data from electronic, off-site, or physical records, answering ROI-related phone calls, assisting walk-in customers, processing physician office requests, logging record requests in the ROI On-Line database, scanning medical records, complying with site policies and regulations, and handling cash payments when required.
Employees work at client facilities throughout the United States.
- Proficiency using computer applications
- One or more years of experience entering data into computer systems
- Internet usage experience required
- Ability to work independently and meet production goals
- Strong verbal communication and customer service skills
- Attention to detail
- Dependability
- High school diploma or GED required
- Prior Release of Information experience in a physician's office or HIM department preferred
- Knowledge of medical terminology preferred
- Knowledge of HIPAA regulations preferred
Eligible employees may have access to a comprehensive benefits package, including medical, dental, vision, life insurance, and a 401(k) plan.
Location
Texas, US
Employment Type
Full-time
Experience Level
Associate
Remote work allowed
No
Posted
1 week ago