Summary
This position is located in the Health Information Management (HIM) section of the Patient Administration Department at the Captain James A. Lovell Federal Health Care Center in North Chicago, Illinois.
The Medical Records Technician (Release of Information) reviews and processes requests for patient protected health information (PHI). The role also provides direct customer service to Veterans and third parties by supplying copies of a Veteran's PHI when a signed written request or valid authorization is received.
Duties
- Provide direct customer service to Veterans, personal representatives, and third parties requesting health information.
- Evaluate completed authorization forms for adequacy and validity.
- Screen requests for urgency and prioritize work according to established systems.
- Assist Veterans and visitors in determining the nature of the request and whether information may be released.
- Process Social Security requests for health information using ROI software.
- Download documents from the electronic health record and upload them to secure systems and web portals.
- Track, release, and maintain disclosure accounting for authorized requests.
- Communicate with internal and external stakeholders regarding the release of information process.
- Ensure compliance with privacy laws, regulations, policies, and procedures.
Requirements & Qualifications
Qualifications
- United States citizenship required.
- One year of creditable experience demonstrating knowledge of medical terminology and a general understanding of health records.
- At least six months of the required experience must include the knowledge, skills, and abilities needed to perform MRT (ROI) work.
- An associate degree in health information technology, health information management, or a related field with relevant coursework may qualify.
- Equivalent combinations of education and experience may be accepted.
- Knowledge of laws and regulations related to disclosure of health information, including HIPAA, the Privacy Act, the Freedom of Information Act, and 38 U.S.C. 7332.
- Ability to navigate paper and electronic health records to locate, assemble, and disclose protected health information.
- Ability to apply policies and regulations governing privacy and release of information.
- Ability to research and resolve difficult release-of-information questions accurately and in a timely manner.
- This vacancy is at the GS-4 to GS-6 level; the full performance level is GS-6.
Benefits & Perks
Benefits
- Competitive salary and regular salary increases.
- Paid time off: 37-50 days per year, including annual leave, sick leave, and federal holidays.
- Paid parental leave after 12 months of employment.
- Child care subsidy for eligible employees.
- Federal retirement plan with pension and 401(k) contributions.
- Federal health, vision, dental, term life, and long-term care insurance options.
- Telework available on an ad-hoc basis.
Location
Illinois, US
Employment Type
Full-time
Experience Level
Associate
Salary Range
$40,701 - $65,990
Remote work allowed
No
Posted
1 week ago