Summary
The Medical Records Technician (Release of Information) position is part of the Health Information Management (HIM) service at the VA Finger Lakes Health Care System. This role reviews and processes requests for patient protected health information (PHI) and provides direct customer service to Veterans and third parties by supplying copies of PHI when a valid signed request or authorization is received.
Duties
- Evaluate the adequacy of each completed authorization form.
- Screen requests for information and prioritize urgent requests.
- Assist Veterans and visitors in identifying the exact nature of the request and whether information can be released.
- Apply laws and regulations governing confidentiality of medical records, including the Privacy Act, Freedom of Information Act, HIPAA, and 38 U.S.C. 7332.
- Search records and files to prepare responses and retrieve hard-to-locate data.
- Review paper and electronic health records to identify material for release.
- Resolve conflicting or inconsistent information on requests.
- Process routine releases of information to VA and Federal agencies, patients, families, insurance representatives, physicians, hospitals, and public health agencies.
- Complete transactions related to subpoenas, legal fees, and processing fees.
- Perform other duties as assigned.
Requirements & Qualifications
Qualifications
- U.S. citizenship is required.
- One year of creditable experience indicating knowledge of medical terminology and a general understanding of health records.
- Six months of the required experience must provide the knowledge, skills, and abilities needed to perform MRT (ROI) work.
- OR an associate degree in health information technology/health information management, or a related degree with at least 12 semester hours in relevant coursework.
- OR equivalent combinations of education and experience.
- English language proficiency is required.
- For GS-6 level, one year of creditable experience equivalent to the next lower grade level is required.
- Demonstrated knowledge of laws and regulations related to authorization and disclosure of health information.
- Ability to navigate paper and electronic health records to locate, assemble, and disclose PHI.
- Ability to apply privacy and release-of-information policies and procedures.
- Ability to research and resolve difficult release-of-information questions accurately and timely.
- Preferred: 1-2 years of Release of Information experience and RHIT/RHIA certification.
Location
New York, US
Employment Type
Full-time
Experience Level
Associate
Salary Range
$45,727 - $59,445
Remote work allowed
No
Posted
2 weeks ago